State election app

The state election app is a convenient way to find all the information you need to vote in the 2022 State Election.

The app includes:

a polling place finder (early voting centres and polling day booths)
the list of candidates
COVID-19 information
a link to the instructions on how to complete your ballot papers
a link to information on how the votes are counted
waiting times at polling booths.

Downloading the app

Linking the election app via the MySA GOV app

You can set up the 'My State Election Details' credential that contains your unique QR code on your smartphone through the mySA GOV app. Once you have the credential you can then link the election app.

Please note: You must have the most up-to-date version (1.8.0 or later) of the MySA GOV app. You can update the app from the App Store or Google Play.

You must be logged into the app to set up your QR code (instructions below).

How to set up your unique QR code and link the app

Open the mySA GOV app on your mobile device (make sure you are logged into the app)
Click on the 'My State Election' banner at the top of the home screen (you won't see the banner unless you are logged in)
Accept the terms and conditions

If your SA driver's licence is stored on your electoral enrolment record, your details will automatically match with your elector ID and the 'My State Election Details' will appear in your list of credentials.

Linking the app

You can now link the 'SA State Election 2022' app by clicking on the banner that appears above your unique QR code and following the prompts.

Troubleshooting

The app didn't match my details with my elector ID

If you don't have your licence linked to your enrolment, you will need to enter your details manually.

Enter your given names exactly as they appear on your electoral enrolment
Enter your family name
Enter your date of birth (dd/mm/yyyy)
Enter your street name only (i.e. do not add street, road, avenue, drive, highway, or their abbreviation - don't add your street number)
Enter your suburb
Enter your post code
Click next

If your details are matched, the 'My State Election Details' will appear on your list of credentials.

After manually entering my information, my details still weren't matched

Ensure you have entered your name exactly as it appears on the electoral roll (i.e. if your second given name is on your enrolment then you will need to include it)
Make sure you haven't added any extra spaces in the text (some devices automatically add a space at the end of entered text - remove extra spaces if required)
Ensure you have added your street name only (i.e. do not add avenue, drive, highway, road, street or their abbreviation - don't add your street number)

If your details are still not matching, please contact the ECSA call centre on 1300 655 232.

The 'My State Election' banner doesn't appear on the app

Make sure you are logged into the app.

If you don't see the 'My State Election' banner at the top of the home screen, check you have the most up-to-date version of the mySA GOV app. The banner will only display for version 1.8.0 or later. To check the version number:

open the mySA GOV app
select the 3 dots at the top right of the screen
select settings
select 'About' near the bottom of the screen

The version number appears at the bottom of the list. You need version 1.8.0 or later to access the credential. If you need to update the app, download the most recent version from the App Store or Google Play.

If you have any issues with loading the 'My State Election Details' credential, please contact the ECSA call centre on 1300 655 232.

Deleting the 'My State Election' credential from the app

On the 'My State Election' credential screen, complete the following:

select the 3 dots at the top of the screen (a delete option will appear^#)
select the delete option (the credential will be removed)

^#Note: Apple devices may ask for the credential to be removed (rather than a delete option).

Downloading the app as a standalone (not through the MySA GOV app)

You can download the 'SA State Election 2022' app from the App Store or Google Play. Follow the prompts for set-up once it is downloaded.