Telephone Assisted Voting service ensures eligible enrolled electors can cast their vote anonymously over the phone.
Voting by phone is a two-part process – registering for the service, then casting your vote.
Step one: Registering for Telephone Assisted Voting
- The elector calls our team to register for telephone voting.
- The elector provides their personal information to be verified on the electoral roll.
- The elector confirms their eligibility to use the telephone voting service.
- The elector sets a secret question/answer and is issued a unique identifying number verbally, via SMS, or via email.
Step two: Cast your vote
- The elector is transferred to the voting team, or called back when ready to vote.
- The elector provides their unique identifying number, and answers to the secret question.
- A voting assistant records the elector’s vote.
- A second voting assistant listens to the call and acts as a witness to ensure the vote is recorded accurately.
- The completed ballot paper is sealed in an envelope marked with the elector’s council/district, signed by the witness, and deposited into a ballot box.
Eligibility to vote via telephone:
- State Election eligibility includes low vision and motor impaired
- Council Election eligibility includes low vision, motor impaired, interstate and overseas.
Information in other formats
If you are deaf or have a hearing or speech impairment, contact us using the National Relay Service.
- TTY users’ phone 133 677 and ask for 1300 655 232. Speak and listen users’ phone 1300 555 727 and quote 1300 655 232.
- Internet relay users connect to National Relay Service and then ask for 1300 655 232
Information in other languages
Translated versions of this guide can be found at ecsa.sa.gov.au/languages. If your language is not listed, call us through an interpreter:
- Phone the Translating and Interpreting Service on 13 14 50
- Ask for them to call the Electoral Commission of South Australia on 1300 655 232 (free service).